A completely different Dashboard is displayed

The message button is not showing on my Account Dashboard. When someone send me a massage it goes directly to my email. Is there a why to show it on My Account Dashboard or was it always like that receiving messages to the email?
I attached a picture from my Dashboard.
message button not showing


Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, there is caching on the part of the hosting provider, so I recommend checking its settings.

I have done all that, still not showing on the dashboard list.


I see. Most likely, you have opened the My Account page from WooCommerce, not the HivePress Account. Please try to visit our page by clicking on the username in the header menu of the site. If you were redirected to My Account from WooCommerce again, then most likely there is a permalink conflict and you need to edit this page and change the slug.

P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.

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