Bonjour,
Une réclamation a été ouverte sur la commande n°%order_number%.
Détails de la commande :
Accéder à la fiche de la commande
Motif déclaré :
%dispute_details%
Merci de prendre connaissance de cette réclamation et de procéder à son traitement dans les plus brefs délais.
', 'hivepress-requests' ) ), ], $args ); parent::__construct( $args ); } } ``` I’d like at least the tags to work and i need accents in the subject. Thanks in advance 🙂 --- Hi, Please note that you need to add code only using this documentation [How to add custom code snippets - HivePress Help Center](https://help.hivepress.io/article/23-how-to-add-custom-code-snippets). If you edit the code directly, the update from our side will overwrite these changes and the ones that will be by default. As for emails, you need to overwrite them in HivePress \> Emails using this documentation [How to customize emails - HivePress Help Center](https://help.hivepress.io/article/125-how-to-customize-emails). There, you can switch to the Code editor and add HTML. I hope it helps --- Hi Andrii, Thank you for your reply but this is not helpfull at all. The mail i am refering too do not exist in the Hivepress-\>email template. There is a template for “order reject” but not for “order dispute” It is hardcoded in that file : /wp-content/plugins/hivepress-marketplace/includes/emails/class-order-dispute.php This is the content of the original file : ```auto esc_html__( 'Order Disputed', 'hivepress-marketplace' ), 'body' => hp\sanitize_html( __( 'Order %order_number% %order_url% has been disputed with the following details: %dispute_details%', 'hivepress-marketplace' ) ), ], $args ); parent::__construct( $args ); } } ```  Hence my problem, that is why i tried to change the php file. But if you can guide me on how to make that template available in the wordpress/hivepress admin i’d be delighted 🙂 Thanks lolo --- Hi, Thanks for the details. Admin emails are not available in HivePress/Emails for editing, but it’s still possible to override them using external code snippets without editing the email file directly, please try using this code snippet: ```auto add_filter( 'hivepress/v1/emails/order_dispute', function ( $email ) { $email['subject'] = 'custom text or HTML'; $email['body'] = 'custom text or HTML'; return $email; } ); ``` Hope this helps --- Hi ihor, Awesome thank you very much that is perfect ! 🙂 And for : \wp-content\plugins\hivepress-requests\includes\emails\class-offer-submit.php Would it be : ```auto add_filter( 'hivepress/v1/emails/offer_submit', function ( $email ) { $email['subject'] = 'custom text or HTML'; $email['body'] = 'custom text or HTML'; return $email; } ); ``` ? Thank you 🙂 lolo --- No worries, I’m glad I could help. Yes, the same code snippet, but with the “offer\_submit” email name should do the trick. --- Thank you ! 🙂 --- This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.