profile picture upload get tuck on uploading pic
Hi,
This is 100% a issue of third-party plugins, customizations, cache, or blocking by the hosting provider. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, please make sure that caching is disabled for logged-in users.
If the issue still persists, please contact your hosting provider.
I have no cache plugin or third party plugins. what else can be the root cause?
Sorry for the late reply.
We use the core WordPress function for uploading images wp_handle_upload() – Function | Developer.WordPress.org so unfortunately there’s not much we can do on the plugin’s end, the upload speed depends on WordPress-level and website-level factors, such as the hosting plan, server location, other content on your site (e.g. the number of existing database entries), server file writing speed, etc.
Please try uploading the same image on the theme demo site, if it’s much faster then there’s something related to the website setup, if it takes a long time and the issue can be reproduced we’ll try to debug this further.
Hope this helps
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