Allow monitoring messages

[vossi]

Hi, ive setup to allow monitoring messages, where can I see if messages are being send accross users?

Thanks

[ChrisB]

Hi @vossi,

I believe with this option enabled, then all messages are viewable from your admin account’s Messages page on the front-end.

i.e. - there’s no new pages added. Instead, a copy of all messages are sent to the admin.

This is my understanding of how it works, but the HivePress staff will likely confirm tomorrow.

Cheers,
Chris

[vossi]

Ah from the front end! I was looking into the backend admin area. That explains a lot!! Thanks for the headsup

[kseniia]

Hi,

As ChrisB mentioned, this option allows you to see all the conversations on the admin’s Messages page.

[Jordi]

Hi, I am testing, and from a profile I have sent a message to another profile, and in the admin section, I do not see the messages sent. I have configured the monitoring, but it does not appear. What can happen?

[kseniia]

Hi,

Please note that there may be an issue here only on the part of your hosting provider, or with third-party customizations if you made them directly in the theme files. I recommend checking these two options in more detail.

Please let me know if the issue persists.

[Jordi]

Hi, I have a clean theme installation, only TaskHive and with message monitoring, but they do not appear in my admin profile.
I don’t understand what hosting can have to do with receiving the messages to check them as administrator.

[kseniia]

Please send temporary WP access to support@hivepress.io with the link to this topic, and we’ll check the issue (please send only the link, without login and password). You can create a temporary access link using this plugin.

[Jordi]

Ok, sent by email.

[Jordi]

Hello, have you already logged in?