Hello,
When we purchase the theme do we get better email or tech support? It takes days to get answers from the forums. Is there a separate portal for better tech support ?
Hello,
When we purchase the theme do we get better email or tech support? It takes days to get answers from the forums. Is there a separate portal for better tech support ?
Hi,
Yes, we prioritize our premium users and respond to them within 24 hours, excluding weekends. For more information, please read our policy: Support Policy | HivePress
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