My Hive Press Blocks disapear everywhere. It worked some months ago.
When I try to edit a template now, it displays a message in German:
Deine Website unterstützt den „hivepress/listing-category“-Block nicht. Du kannst diesen Block intakt lassen oder ihn ganz entfernen.
Translation is:
“Your website does not support the ‘hivepress/listing-category’ block. You can either leave this block as is or remove it entirely.”
andrii
April 26, 2023, 2:35pm
5
Hi,
Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users.
Also, please check if you have the latest version of the HivePress 1.7.0 extension installed.
Hi Andrii,
i disabled all plugins and do not use a cache plugin. Hive Press os version 1.7.0 .
For an existing Template i can edit and add all Blocks of Hivepress. But for a new one i can see only six. Maps is missing for example.
I also did not uncheck them in settings.
andrii
April 28, 2023, 10:33am
10
Hi,
Please provide more details about your issue so that we can reproduce it from our side (e.g., your step-by-step actions, screenshots, etc.).
Hello,
i made a short video:
Maybe you see, that the block section “Template” is not visible when i want to create an new templae.
Hi,
Please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org .
I did. thank you in advance
andrii
May 16, 2023, 7:44am
18
Hi,
We have provided you with an answer by mail. Please let us know if you have any further questions and we will try to help.
Hello,
I send you an email on may 2nd from kontakt@wert.media.
I will resend it now.
Kind regards
system
Closed
June 15, 2023, 8:07am
20
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