Booking Confirmed Email Tokens not working

I have some issues with a couple of tokens for the Booking Confirmed Email (vendor):

  1. When I want to display the user who booked the listing the token %user% displays de vendor user name and not the buyer. I’m trying to display the buyer so the vendor has the appropriate information. Check the following example: (all the other tokens work perfect)

     Booking details:
     User name: (here is the problem)
     Listing: %listing_title%
     Date & Time: %booking_dates%
     Guests: (This is what I would like to add)
  2. I’d also like to add the number of guests in the booking so the vendor knowshow many people is coming.



Please use this toke %user_name% or this token %user.display_name%.

​I hope this is helpful to you.

None of them work. They show the vendor user name and not the buyers

Could you also helo me out with my second query.


  1. Sorry for the confusion. If it is a vendor email, this token will not work because it is unavailable there.

  2. Please check this doc How to add guests to bookings - HivePress Help Center

​I hope this is helpful to you.

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