Hello,
We noticed two problems on the booking process.
The text is not correct on the cleaning fee. While on the back end it says cleaning fee, on the front page it says “per stay”.
The final price does not include the cleaning fee. As you can see three nights (74€ x 3nights) = 222€. The cleaning fee is missing.
Hi,
Most likely, you added a custom price number attribute. We recommend adding the following prices through the price extras feature:
If you want to add price add-ons to any product or service, you can enable the price extras feature. To do that, please follow these steps:
Make sure the Marketplace extension and the WooCommerce plugin are installed and activated.
Navigate to HivePress > Settings > Listings > Price section and allow sellers to add price extras.
Now, when adding a new listing or editing the existing one, vendors can add price add-ons in the listing submission form.
As a result, users can select price add-ons when purchasing a service or product, which will be automatically added to the base price.
I hope this is helpful to you.
P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.
Hi thanks for your answer.
Seems not working. We have the Marketplace plugin installed and the settings as you said to do but the problem still remains.
It’s not a custom price but the cleaning fee from the settings.
The cleaning fee is not calculated as well as the text is not correct on front.
Hi,
Sorry for the confusion.
Adding an attribute with the number range type does not affect the total price calculation.
We still recommend that you review this doc in more detail How to enable price extras - HivePress Help Center.
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