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Yes but the theme you offered for a fixed price is not working, at least the feature that I want to use.
I can understand that custom work or guidance requires to extend support. But this is something this is not working and that is part of the theme I purchased. I’m not asking for extra work.
Since we can’t reproduce the issue locally, this would require further research and assistance. Please note that code customizations are not included in support, it includes assistance, troubleshooting, general developer guidance and full access to the forum solutions Support Policy | HivePress