# Cannot log in after creating an account

**URL:** <https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221>\
**Category:** HivePress\
**Created:** [October 6, 2022, 9:20pm UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221 "2022-10-06T21:20:51Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![jelewin](https://community.hivepress.io/user_avatar/community.hivepress.io/jelewin/32/2042_2.png) [@jelewin](https://community.hivepress.io/u/jelewin)\
**Post date:** [October 6, 2022, 9:20pm UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/1 "2022-10-06T21:20:51Z")

</div>

Hello Ihor,

I have created 2 external accounts, with different email addresses, I receive an error message for both login attempts , incorrect username and password please help.

 ![image](https://community.hivepress.io/uploads/default/original/2X/e/ee7ed4afdd6d78d97007fca0df51e318c567d0b9.jpeg)

---

<div class="post-metadata">

**Author:** ![tomp](https://community.hivepress.io/user_avatar/community.hivepress.io/tomp/32/4558_2.png) [@tomp](https://community.hivepress.io/u/tomp)\
**Post date:** [October 7, 2022, 10:43am UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/4 "2022-10-07T10:43:23Z")

</div>

Same issue but I don’t get an error it authenticates and just doesn’t show that I’m logged in.

---

<div class="post-metadata">

**Author:** ![yana](https://community.hivepress.io/user_avatar/community.hivepress.io/yana/32/983_2.png) [@yana](https://community.hivepress.io/u/yana)\
**Post date:** [October 7, 2022, 5:44pm UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/5 "2022-10-07T17:44:01Z")

</div>

It’s most likely a caching issue; please try disabling third-party plugins and see if the issue persists  
If it doesn’t work, can you please share the password used for a test account? The error may be due to any special characters used.

---

<div class="post-metadata">

**Author:** ![jelewin](https://community.hivepress.io/user_avatar/community.hivepress.io/jelewin/32/2042_2.png) [@jelewin](https://community.hivepress.io/u/jelewin)\
**Post date:** [October 8, 2022, 11:57am UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/6 "2022-10-08T11:57:07Z")

</div>

When you say disable plugins do you mean “all” of them including hivepress?

 ![image](https://community.hivepress.io/uploads/default/original/2X/8/8ad9e4dc27483637705f84b3cae3956e6eaf73f0.jpeg)

---

<div class="post-metadata">

**Author:** ![jelewin](https://community.hivepress.io/user_avatar/community.hivepress.io/jelewin/32/2042_2.png) [@jelewin](https://community.hivepress.io/u/jelewin)\
**Post date:** [October 8, 2022, 12:54pm UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/7 "2022-10-08T12:54:40Z")

</div>

No change, the login screen just goes back to like you never logged in

---

<div class="post-metadata">

**Author:** ![jelewin](https://community.hivepress.io/user_avatar/community.hivepress.io/jelewin/32/2042_2.png) [@jelewin](https://community.hivepress.io/u/jelewin)\
**Post date:** [October 8, 2022, 9:14pm UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/8 "2022-10-08T21:14:49Z")

</div>

The directory classified theme is useless to me if myself or new users cannot consistently be able to create a login, get the email validating the request to login email the return to the site to login and post… this just does not happen.

---

<div class="post-metadata">

**Author:** ![ihor](https://community.hivepress.io/user_avatar/community.hivepress.io/ihor/32/5_2.png) [@ihor](https://community.hivepress.io/u/ihor)\
**Post date:** [October 9, 2022, 6:57pm UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/9 "2022-10-09T18:57:26Z")

</div>

No, all third-party plugins except HivePress and its extensions. Please also check if this issue persists when you login on the demo site [https://listinghive.hivepress.io/](https://listinghive.hivepress.io/) If not then it’s 100% related to a caching plugin or server-level settings (some hosting providers enable their own caching solutions, not via plugins).

---

<div class="post-metadata">

**Author:** ![jelewin](https://community.hivepress.io/user_avatar/community.hivepress.io/jelewin/32/2042_2.png) [@jelewin](https://community.hivepress.io/u/jelewin)\
**Post date:** [October 12, 2022, 12:21am UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/10 "2022-10-12T00:21:09Z")

</div>

All set here, disabled all of the other plugins and we are good. Thx!

---

<div class="post-metadata">

**Author:** ![system](https://community.hivepress.io/user_avatar/community.hivepress.io/system/32/13990_2.png) [@system](https://community.hivepress.io/u/system)\
**Post date:** [November 11, 2022, 12:22am UTC](https://community.hivepress.io/t/cannot-log-in-after-creating-an-account/2221/11 "2022-11-11T00:22:01Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.