Created categories not showing in listings page filter widget

General HivePress
1

Categories that I have added do not show in the listings page filter widget.

For example, I have added a category called Design, but its not in the widget:

image
image408×280 5.2 KB

I imported the demo data to get myself started

Many thanks,

Justin

2

Hi,

Please make sure that at least one listing is assigned to this category. Once there are listings within it, the category should appear in the filter form.

Please let me know if you need further assistance.

3

I have at least one listing in all 7 of my categories, but still only 5 of my categories show:

image
image1112×439 14.4 KB

Many thanks,

Justin

4

image
image196×213 4.75 KB

7

Thank you for the details.

It seems that the issue may be caused by caching, either the entire page is cached or the HivePress cache is involved. Please disable third-party plugins [especially caching plugins] and resave the category that is not displayed. If you use a caching plugin, make sure that caching is disabled for logged-in users. You can also disable HivePress cache using this snippet: Disable the HivePress cache #hivepress #cache · GitHub [How to add custom code snippets - HivePress Help Center].

Please let me know if the issue persists.

8

Hi,

I have no caching plugins, CloudFlare does caching but I have used the “purge cache” command at CloudFlare to eliminate that, and I have tried the snippet you provided, but it’s still not showing all my categories.

If you are able to take a look, the page is at Listings – Oxfordshire Business Club

Many thanks,

Justin

11

Hi,

Please send temporary WP access to support@hivepress.io with the link to this topic, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin.