Doubled package

Seller adds a paid ad by purchasing a package. (in this case basic one)
The announcement is going to be moderated.
After its approval, the seller still has one paid advertisement for disposition.
I added another and it was added without the option to choose a package and information about the package in which it is published.

see pic in link below:

doubled ad

Please make sure that vendor has got package after setting/changing package listing limit. For example, if vendor bought package when it has 2 as listing limit and after that you have changed listing limit to 1 then this changes will not affect on this vendor.

Please try to add new package with 1 as listing limit and test it with some new test vendor. If the issue persists then please send temporary WP access via email to support@hivepress.io with a link to this topic and any extra details that may help detect this issue, and we’ll check it. You can send a temporary admin access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org

1 Like

Yevhen,
It’s probably what you wrote.
I tried with another seller(user) and is ok.
BTW when seller used free pacgage on his board is info: “free pakages 0”
But with paid packages not. Maybe it should be same.

Once the free package is exceeded, it stays in the account with a zero limit because this prevents users from re-selecting it again (and avoiding purchasing premium packages), but when premium packages are exceeded, they are always deleted from the account.

This confuses sellers a bit.

Thanks, we’ll try to improve this. In the current version, it basically works as an indication that the free listing limit is now zero, so only premium packages should be used.

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