# ExpertHive not installing all data correctly

**URL:** <https://community.hivepress.io/t/experthive-not-installing-all-data-correctly/10433>\
**Category:** ExpertHive\
**Tags:** experthive\
**Created:** [April 7, 2024, 9:51am UTC](https://community.hivepress.io/t/experthive-not-installing-all-data-correctly/10433 "2024-04-07T09:51:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sunshine](https://community.hivepress.io/letter_avatar_proxy/v4/letter/s/3ec8ea/32.png) [@Sunshine](https://community.hivepress.io/u/Sunshine)\
**Post date:** [April 7, 2024, 9:51am UTC](https://community.hivepress.io/t/experthive-not-installing-all-data-correctly/10433/1 "2024-04-07T09:51:43Z")

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Hello, I have installed this plug in on my godaddy 5 different times now. It doesn’t matter what I do, all plug ins they install automatically I deactivate, I’ve followed two different youtube guides on this, and no matter what I do it doesn’t work properly. I’ve tried doing it with and without the demo added as well.

The first thing that I notice when I’m installing is the Hello world part along with the other blocks are not there when I first install the theme. Only the menu along the top is there.

Initially I was only noticing the Header images are missing, I feel like if I can get this fixed I can work with the rest.

 ![image](https://community.hivepress.io/uploads/default/original/2X/c/cee2e3ab710e1a94b77f87c49c96665bfbca8072.png)

I emailed support last Saturday for help and not had a reply at all which is extremely frustrating given I’d chosen the additional support for the additional fee.

Someone please help me!

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**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [April 8, 2024, 8:37am UTC](https://community.hivepress.io/t/experthive-not-installing-all-data-correctly/10433/3 "2024-04-08T08:37:45Z")

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Hi,

​If this issue persists, please send temporary WP access to [support@hivepress.io](mailto:support@hivepress.io), and we will import the demo content for you. You can create a temporary access link using this plugin: [Temporary Login Without Password – WordPress plugin | WordPress.org](https://wordpress.org/plugins/temporary-login-without-password/)

Please note that we respond within 24 hours, excluding weekends, for more details, please follow this link: [Support Policy | HivePress](https://hivepress.io/support-policy/)

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**Author:** ![system](https://community.hivepress.io/user_avatar/community.hivepress.io/system/32/13990_2.png) [@system](https://community.hivepress.io/u/system)\
**Post date:** [May 8, 2024, 8:38am UTC](https://community.hivepress.io/t/experthive-not-installing-all-data-correctly/10433/4 "2024-05-08T08:38:28Z")

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