Fixed & Percentage Commission Not Displayed During Checkout

Hello to everyone,

Steps to reproduce

*Set a fixed commission fee in Settings
*Set a percentage Commission Fee in Settings
*Click on “buy now” product or service
*Check the order amount detail
*In my case there is only “service fee” set to 0$ instead of displaying the amount set in Settings.

Actual result

I do not have the 2 fees displayed. In fact I only have “service fee”, which not displaying the good amount chosen.
Fixed commission missing
Commission rates is 0.

However, the commission rate is 1.5% and the fixed fee is 0.25.

Expected result

The two commissions “fixed and percentage” displayed in the order amounts details.

Extra details, screenchots.

Capture d’écran 2023-05-01 à 1.22.03 PM

@andrii @ihor @yevhen

Any idea ?

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1 Like

Hi, I have the same problem but only when user is paying for accepted offer. When user is buying a service everything works fine

Hi,

The problem is in the Number of decimals setting in Woocommerce/Settings/General. It is set to 0 now. So if the order price is $10, the Service fee equals $0.40. But due to the setting, the number 0.40 round to 0, which is why the Service fee equals 0 on the checkout page. Please try to set the Number of decimals setting in Woocommerce/Settings/General to 2 numbers at least

1 Like

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