Looking at a completed test order, can you explain what these items are and how they’re calculated?
I see this when looking at the completed order, for a $1.00 item with a $3.00 service fee. Obviously the total makes sense as $4.00, but what is the 5% + $2.85 and how are the earnings calculated?
Hi,
Most likely, you have set up a commission, I recommend reviewing this doc in more detail How to set up commissions - HivePress Help Center
I hope this is helpful to you.
No, I need to understand what the calculations are. I’ve read the documentation, but I don’t know what the $2.85 is, or how the $1.90 was gotten to.
Hi,
Please provide more details, and we will try to help you, including:
A screenshot of the commission settings in HivePress > Settings > Users and Vendors (Hosts).
The full screenshot of this order is above.
Information about which payment method you have selected in HivePress > Settings > Payouts.
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