How to prevent getting email alerts for a renewed listing?

[JSHBV]

I know there is not a setting, perhaps there is a code workaround.

The issue is as follows. Say you are subscribed to a category of listings and the expire times are short, lets say 7 days. On renewal you will recieve an new listing found email of an old listing (or at least the same listing you saw 7 days before).

So, how to prevent getting email alerts for a renewed listing?

[ihor]

Thanks for reporting this issue, we’ll fix this in future updates – indeed users shouldn’t receive notifications for renewed listings. Please let me know if you’re familiar with coding, I can provide general dev guidance as resolving this issue would require editing Search Alerts files directly.

[JSHBV]

@ihor

I can provide general dev guidance

Please provide general dev guidance. Thanks.

[ihor]

A possible solution is marking renewed listings with a custom flag, for example custom meta field “hp_renewed”. You can try setting it to “1” when the listing is renewed, this can be checked via the hivepress/v1/models/listing/update_status hook (when the status is changed from draft to pending, with the non-empty expiration time), or via the hivepress/v1/models/listing/update_expired_time hook (this may be easier).

Then you can modify the meta query here Loom | Free Screen & Video Recording Software | Loom to add a new clause where “hp_renewed” meta field doesn’t exist (NOT EXISTS comparison). This will exclude renewed listings from the search alert checks.

Hope this helps