Hello, I was just doing some testing and it seems that our ICS calendar sync is not working anymore. I believe the cause is we switched over to the available dates attribute with some custom work yall did a little while back compared to the normal calendar system. Please help me resolve this as quickly as possible! Thank you.
Please make sure you set up sync as shown in this doc How to sync availability with other calendars - HivePress Help Center
If this issue persists, please send more details; we will do our best to help you (screenshots, error messages you get, your actions step by step, etc.).
I’ve synced them already, the sync is working, but since y’all switched me to a different availability function the sync isn’t communicating to the new system now, therefor the dates are not getting blocked out.
Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, please make sure that caching is disabled for logged-in users.
Also, please disable the customization extension which adds available dates, and test iCal sync without it
The iCal sync works (I can see it on the dashboard calendar), but since yall did that custom implementation of the Available Dates attribute for listings it does not block the date properly anymore. It wont let you book the date, but it still shows the day as available. Meaning the sync is working because you cannot proceed to checkout, but the customers can still select the date and it shows its available.
Please send more details that may help to detect or reproduce this issue (e.g., screenshots, steps to reproduce this issue with some dates on which you have the problem or the error message you get).
Here are the screen shots showing where the backend date was blocked via a ICS calendar sync and the front end where the date is still available and selected.
Thank you for the details. We will check this issue as soon as possible
Are there any updates on this issue??
Thank you for waiting. We can not reproduce this issue. Please send temporary WP access to email@example.com with details for reproducing this issue, and we’ll check it. You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org
Also, if possible, please send the ICS link to the calendar or the ICS file you tried to import to this email firstname.lastname@example.org
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