urgent update required On submit listing page on mobile view when uploading images the icon that deletes images are not clickable. I have to click several times on several locations in the screen to delete the photo and the image doesn’t delete. I check on rentalhive theme and there is also the same issue. I browse from the chrome mobile browser.
We have tested this on our side, all is working.
Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users.
Thank you for your work guys. I think this update is really important because users can’t delete photos and this is frustrating, the vendors on the website complain every day. Could it be scheduled for the next update?
Wow, thanks for the details - so the actual function works, but it’s a styling issue? If so then this will be 100% fixed in the next update, I guess it’s a styling issue related to Chrome on Android then.
Back on the old support portal, we had talked about this and at the time, I was using a Samsung Note 10 with the stylus to debug the issue. The stylus was able to remove the images. I found the old video I sent you last year.
It’s either that the touch gesture moves the thumbnail and therefore the tap on the X ins not registered or the touch area of the X is too small to hit it with the finger precisely.