Import button not working

I visited /account/listings/ on the site and the Import Listings button appears but clicking it does nothing.

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, please refresh the permalinks: How to refresh WordPress permalinks - HivePress Help Center

This is a new installation of WordPress and the only plugins that have been installed are the ones requested by RentalHive.

I followed the procedure to refresh the permalinks but it doesn’t seem to have had any effect.

Hi,

Please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org.

Sorry for the delay

Hi,

Most likely, this is a restriction on the part of the hosting provider, since any button on your site is not working. We recommend checking the hoster’s settings to see if the corresponding requests are blocked there or contacting their support.