# Import pluging critial error when activating

**URL:** <https://community.hivepress.io/t/import-pluging-critial-error-when-activating/11530>\
**Category:** Import\
**Tags:** import\
**Created:** [July 12, 2024, 9:58am UTC](https://community.hivepress.io/t/import-pluging-critial-error-when-activating/11530 "2024-07-12T09:58:16Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![fabioinfantecerezo](https://community.hivepress.io/user_avatar/community.hivepress.io/fabioinfantecerezo/32/9751_2.png) [@fabioinfantecerezo](https://community.hivepress.io/u/fabioinfantecerezo)\
**Post date:** [July 12, 2024, 9:58am UTC](https://community.hivepress.io/t/import-pluging-critial-error-when-activating/11530/1 "2024-07-12T09:58:16Z")

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Installing and activating import pluging is causing a critial error, tag plugin is trhowing an error after installing import one.

 ![error](https://community.hivepress.io/uploads/default/original/2X/1/123de887bfdf7c8cd05df81d03c6fba9266c9f9e.jpeg)  
 ![error2](https://community.hivepress.io/uploads/default/original/2X/d/d3f247bc6084196c8cdfcc20f38a56c02a0a0c5c.jpeg)

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**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [July 15, 2024, 1:07pm UTC](https://community.hivepress.io/t/import-pluging-critial-error-when-activating/11530/4 "2024-07-15T13:07:30Z")

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Hi,

Please try downloading the Tags extension from your purchase email and installing it again.

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<div class="post-metadata">

**Author:** ![fabioinfantecerezo](https://community.hivepress.io/user_avatar/community.hivepress.io/fabioinfantecerezo/32/9751_2.png) [@fabioinfantecerezo](https://community.hivepress.io/u/fabioinfantecerezo)\
**Post date:** [July 15, 2024, 1:25pm UTC](https://community.hivepress.io/t/import-pluging-critial-error-when-activating/11530/5 "2024-07-15T13:25:06Z")

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It is what I have done.

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<div class="post-metadata">

**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [July 16, 2024, 12:50pm UTC](https://community.hivepress.io/t/import-pluging-critial-error-when-activating/11530/9 "2024-07-16T12:50:53Z")

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Hi,

Please send temporary WP access to [support@hivepress.io](mailto:support@hivepress.io) with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin [Temporary Login Without Password – WordPress plugin | WordPress.org](https://wordpress.org/plugins/temporary-login-without-password).

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<div class="post-metadata">

**Author:** ![fabioinfantecerezo](https://community.hivepress.io/user_avatar/community.hivepress.io/fabioinfantecerezo/32/9751_2.png) [@fabioinfantecerezo](https://community.hivepress.io/u/fabioinfantecerezo)\
**Post date:** [August 1, 2024, 9:27am UTC](https://community.hivepress.io/t/import-pluging-critial-error-when-activating/11530/10 "2024-08-01T09:27:28Z")

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> [@andrii](#):
>
> issue, and we’ll check it (please send only the link, without login a

Sending the credentials

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<div class="post-metadata">

**Author:** ![system](https://community.hivepress.io/user_avatar/community.hivepress.io/system/32/13990_2.png) [@system](https://community.hivepress.io/u/system)\
**Post date:** [August 31, 2024, 9:28am UTC](https://community.hivepress.io/t/import-pluging-critial-error-when-activating/11530/11 "2024-08-31T09:28:08Z")

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