# Issue with vendor required attribute in add listing form

**URL:** <https://community.hivepress.io/t/issue-with-vendor-required-attribute-in-add-listing-form/8683>\
**Category:** HivePress\
**Created:** [December 10, 2023, 5:04am UTC](https://community.hivepress.io/t/issue-with-vendor-required-attribute-in-add-listing-form/8683 "2023-12-10T05:04:39Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Samir](https://community.hivepress.io/letter_avatar_proxy/v4/letter/s/ea666f/32.png) [@Samir](https://community.hivepress.io/u/Samir)\
**Post date:** [December 10, 2023, 5:04am UTC](https://community.hivepress.io/t/issue-with-vendor-required-attribute-in-add-listing-form/8683/1 "2023-12-10T05:04:39Z")

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Hi,

I encounter a problem when I try to simulate an ad submission.

When I click on “list a property” to post an ad, a page to complete my profile appears.

 ![Capture d’écran 2023-12-09 234215](https://community.hivepress.io/uploads/default/original/2X/3/3e5f2f947d69c6d8ff3d53df1a3142e9eddc144c.png)

Please note that this is the first time this has happened to me. I posted several test ads and everything worked perfectly.

Now I can’t get past this “complete my profile” page. Knowing that all the boxes to be filled in are optional. I tried to:

- Validate without filling anything
- By filling in all fields
- Disconnect then reconnect,
- Leave the site completely  
-Tried in private mode

And nothing changes.

For information before this happened I was in “Host - category” and I had created a category “First name” which I subsequently deleted. I don’t know if it’s all related but if it can help you in the search for the cause…

Thank you for your help, I hope it was clear enough!

PS: I saw in the post below that we can give access to the support service.

> [@Add Listing goes to 'complete profile' and not 'submit listing'](https://community.hivepress.io/t/add-listing-goes-to-complete-profile-and-not-submit-listing/732):
>
> When I try to test the listing process as a site user/subscriber and click on the ‘add listing’ button it takes me to complete my profile which has already been completed. I click submit and it just stays on that page - /submit-listing/profile. It also doesn’t redirect to the form when I try to go through selecting a package to submit a form. Where can I find the submit listing form template? What am I missing?

How to give this access if necessary (if no solution is found here). ? What is the approach ?

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**Author:** ![Fabricator](https://community.hivepress.io/user_avatar/community.hivepress.io/fabricator/32/7617_2.png) [@Fabricator](https://community.hivepress.io/u/Fabricator)\
**Post date:** [December 10, 2023, 7:14am UTC](https://community.hivepress.io/t/issue-with-vendor-required-attribute-in-add-listing-form/8683/2 "2023-12-10T07:14:05Z")

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Hi!I encontered a similar problem. After I created an attribute, and checked as"required", after that, I deleted that attribute, it’s bugged, because it sill there in the database, and somehow it cause the problem. Until I not deleted it’s entries from the database, the problem still persisted.

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**Author:** ![Samir](https://community.hivepress.io/letter_avatar_proxy/v4/letter/s/ea666f/32.png) [@Samir](https://community.hivepress.io/u/Samir)\
**Post date:** [December 10, 2023, 1:37pm UTC](https://community.hivepress.io/t/issue-with-vendor-required-attribute-in-add-listing-form/8683/3 "2023-12-10T13:37:10Z")

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I thank you for your return.

For my part, I no longer have any attributes or categories created for the hosts. Despite this, the problem persists.

Here are some photos of my settings if that helps.

 ![Capture d’écran 2023-12-10 082924](https://community.hivepress.io/uploads/default/original/2X/2/2820b28bf20c711fd289eaf7c0220f6a2d74a43e.png)  
 ![Capture d’écran 2023-12-10 082944](https://community.hivepress.io/uploads/default/original/2X/d/debc0d464eb964ae55498a7c0d66d052b632cb29.png)  
 ![Capture d’écran 2023-12-10 083004](https://community.hivepress.io/uploads/default/original/2X/6/621f34698fa2c280ac046ebf70c834477dd1a0fc.png)  
 ![Capture d’écran 2023-12-10 083409](https://community.hivepress.io/uploads/default/original/2X/f/f2edb72b1d5cc7567d3912607cabd1e57644c0b6.png)  
 ![Capture d’écran 2023-12-10 083302](https://community.hivepress.io/uploads/default/original/2X/2/2ebaa28c7b821b58f0a140e6a68e6b3c0c9b76eb.png)

Thanks you for your help

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**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [December 11, 2023, 1:40pm UTC](https://community.hivepress.io/t/issue-with-vendor-required-attribute-in-add-listing-form/8683/6 "2023-12-11T13:40:27Z")

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Hi,

Please clear the cache and disable it for registered users. Also, you may have a cache on the side of your hosting provider. If this issue exists, please send temporary WP access to [support@hivepress.io](mailto:support@hivepress.io) with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin: [Temporary Login Without Password – WordPress plugin | WordPress.org](https://wordpress.org/plugins/temporary-login-without-password).

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<div class="post-metadata">

**Author:** ![Samir](https://community.hivepress.io/letter_avatar_proxy/v4/letter/s/ea666f/32.png) [@Samir](https://community.hivepress.io/u/Samir)\
**Post date:** [December 11, 2023, 2:48pm UTC](https://community.hivepress.io/t/issue-with-vendor-required-attribute-in-add-listing-form/8683/7 "2023-12-11T14:48:01Z")

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Hi,

Perfect, thank you I will try the option to clear the WordPress cache.

Thanks for your help !

Good week start !

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**Author:** ![system](https://community.hivepress.io/user_avatar/community.hivepress.io/system/32/13990_2.png) [@system](https://community.hivepress.io/u/system)\
**Post date:** [January 10, 2024, 2:48pm UTC](https://community.hivepress.io/t/issue-with-vendor-required-attribute-in-add-listing-form/8683/8 "2024-01-10T14:48:01Z")

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