Issues with Email Notifications in Listing Hive Theme After Domain Change

General
1

Hi HivePress Team,

I’m reaching out for assistance with an issue I’m currently experiencing on my website, which uses the Listing Hive theme.

After changing my website’s domain, I’ve noticed that the email notifications sent by Hivepress have stopped working correctly. While emails from WooCommerce are being sent and received without any problems, the emails specifically associated with Hivepress functionality are not being delivered to my customers.

To help diagnose and resolve the issue, I will provide access to my website via email at support@hivepress.io

ATTENTION: DO NOT UPDATE ANY PLUGIN OR THEME

I would greatly appreciate your guidance in resolving this problem. If you need any additional information or details about my setup, please don’t hesitate to ask.

Thank you for your time and assistance.

Best regards,

Alexandre Schouwey

2

We found the solution by uploading a old version of our site (by jetpack). We think the problem was due to a code snippet.

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.