# Membership not created automatically

**URL:** <https://community.hivepress.io/t/membership-not-created-automatically/11135>\
**Category:** Memberships\
**Tags:** memberships\
**Created:** [June 5, 2024, 8:39pm UTC](https://community.hivepress.io/t/membership-not-created-automatically/11135 "2024-06-05T20:39:48Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![hubub](https://community.hivepress.io/letter_avatar_proxy/v4/letter/h/58f4c7/32.png) [@hubub](https://community.hivepress.io/u/hubub)\
**Post date:** [June 5, 2024, 8:39pm UTC](https://community.hivepress.io/t/membership-not-created-automatically/11135/1 "2024-06-05T20:39:48Z")

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Hey,

I created a few membership plans, connected them with their respective WooCommerce products, and made a test purchase using a non-admin account. The purchase went through, but no membership was created. Am I wrong in assuming that this should happen automatically?

Thanks

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**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [June 6, 2024, 12:00pm UTC](https://community.hivepress.io/t/membership-not-created-automatically/11135/4 "2024-06-06T12:00:32Z")

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Hi,

We have checked your purchases and it looks like you are still using the Memberships extension for which you received a refund. Please uninstall this extension or re-purchase it. Otherwise, you will be denied support and all other licenses will be canceled.

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**Author:** ![hubub](https://community.hivepress.io/letter_avatar_proxy/v4/letter/h/58f4c7/32.png) [@hubub](https://community.hivepress.io/u/hubub)\
**Post date:** [June 6, 2024, 5:43pm UTC](https://community.hivepress.io/t/membership-not-created-automatically/11135/5 "2024-06-06T17:43:25Z")

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Oh, sorry, I didn’t realize that. I’ve re-purchased the extension and added the license key as described in the confirmation email.

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**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [June 7, 2024, 12:25pm UTC](https://community.hivepress.io/t/membership-not-created-automatically/11135/8 "2024-06-07T12:25:02Z")

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Hi,

I see. Thank you. Please provide more details regarding this issue (e.g., your actions step by step with screenshots, etc.). This will help us to reproduce and resolve the issue faster.

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<div class="post-metadata">

**Author:** ![hubub](https://community.hivepress.io/letter_avatar_proxy/v4/letter/h/58f4c7/32.png) [@hubub](https://community.hivepress.io/u/hubub)\
**Post date:** [June 11, 2024, 8:20pm UTC](https://community.hivepress.io/t/membership-not-created-automatically/11135/9 "2024-06-11T20:20:10Z")

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Nevermind, it was my mistake. I had a mixup between the WooCommerce products and the HivePress memberships; they weren’t linked the way they needed to be.

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**Author:** ![system](https://community.hivepress.io/user_avatar/community.hivepress.io/system/32/13990_2.png) [@system](https://community.hivepress.io/u/system)\
**Post date:** [July 11, 2024, 8:20pm UTC](https://community.hivepress.io/t/membership-not-created-automatically/11135/10 "2024-07-11T20:20:44Z")

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