Hello,
I dont know what I doing wrong. I have two tags that work fine and are displayed, but the new ones are not shown in the header, and they are also deleted later.
what will be the problem?
Thanks
Hi,
If you use the Tags extension, Its application allows users to define and add tags themselves.
Please try not to pre-add tags, as empty tags are deleted. For example, you can add tags by editing the listing on your website.
Understood. Works!
Thanks
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Problem Description:
- The “Tags Extension” has been installed and tags have been successfully added to listings.
- Tags are visible and editable in “quick edit” mode.
- However, when a listing is opened in the full “editor mode,” the tags field appears empty.
- Furthermore, updating the listing in “editor mode” results in the deletion of all existing tags.
- This issue is not consistent across all listings.
- The bug is specifically observed in listings assigned to the second listing category.
Expected Behavior:
- Tags should be visible and editable within the full “editor mode” for all listings, regardless of their category.
- Updating a listing in “editor mode” should not result in the removal of existing tags.
Hi,
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Done!
Hi,
Thank you for adding the license key. Please see the solution in this topic. I also recommend reading this document: How to set listing tags - HivePress Help Center. Additionally, please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users.
I hope this is helpful to you