Not able to purchase themes or extensions?

Bug Reports
1

Hi there. I tired to make a purchase this weekend, using the discount code.

After clicking Buy Now, was directed to blank white page. Tried the same for themes and extensions.

Unable to make purchase.

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Actual result

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Expected result

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Extra details

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2

Sorry for the inconvenience. Please try a different browser or device, e.g. there may be a browser extension like AdBlock causing this issue.

3

No ad bocks. Tried chrome and safari. Both show white page at checkout

5

Please try a different device, or you can also try Firefox - there are no other reports about this issue and purchases are made during the sale so this may be specific to the browser or device. Sorry for the inconvenience, we’re using a third-party platform (Paddle) for processing payments and there’s not much we can do regarding their embedded checkout.

6

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