Hello,
The issue is when there is a reply to a review.
On the backend, when you click to EDIT the reply, the system takes you to the editing page for the review.
So you can edit the review text, but not the reply.
Hope it helps. Thanks!
Hello,
The issue is when there is a reply to a review.
On the backend, when you click to EDIT the reply, the system takes you to the editing page for the review.
So you can edit the review text, but not the reply.
Hope it helps. Thanks!
Please try to click Quick Edit
instead of Edit
on the backend
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