When a user purchase a product, the vendor should get a mail notification with buyer’s information. The default notification goes to the administrator only.
How can I change the settings so the vendor is notified as well?
Please navigate to HivePress > Settings > Requests and enable Notify vendors about new requests feature.
P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.
I can’t find the “Notify vendor” option in settings. I’ve installed Marketplace plugin with WooCommerce with Listing Hive theme.
Sorry for the confusion, we assumed that you use the Requests extension with Marketplace. If you mean the email notification about a new order, seller should receive it when the order gets the Processing status (this means that the order is paid and seller can start delivering it). If the email is not delivered please make sure that outgoing emails are set up How to set up emails - HivePress Help Center
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