Payment Issue with Order Status in bookings

[mantrijusv]

Hello,
I’m currently facing an issue with payments and order status in my HivePress setup.

Here’s the scenario:

1. I initiated a test payment.
2. The payment was successful, and I received an email confirmation that the order has been received.
3. However, when I checked the account profile, the notification indicates that the order is “unpaid.”
4. No funds were received in the “host” account, and there are no new bookings visible.

I’ve attached screenshots for reference

Has anyone experienced a similar situation or have suggestions on how to troubleshoot and resolve this issue?

Thank you so much for your time and assistance!

[andrii]

Hi,

Thank you for your feedback. Yes, we are aware of this bug and will try to fix it by the end of the week. But, if you need an urgent solution, please enable this feature: High-Performance Order Storage - WooCommerce , then everything will work correctly (after the update from our side, you will be able to disable this feature).