I was testing payments so i did 2 orders of which I completed the payment. The commission rate is set to 10%
Order one - was for 1 (so vendor was set to request back 0.90) and this was showing correctly until i did order two.
Order two - was for 0.50 ( so vendor should get back 0.45).
However on the payout it is showing 1.53 but this is not correct as it should be showing 1.35 (0.90 + 0.45)
It seems to have calculated 10% of 1.70 ( order one had 0.20 tax which i then turned off in settings so technically it was 1.20, therefore it’s showing 1.20 +050)
This is obviously incorrect. Please could you get back to me on this?
Thank you for the detailed explanation. Please try all these steps again, but with the Include taxes in the balance calculations feature disabled in HivePress > Settings > Vendors, then everything should be displayed correctly. Please note that if this feature was enabled during your testing, you finished it, and then disabled this feature, the vendor balance will not change, as the feature will be disabled only for new orders.
