Payout method dropdown box not working (desktop and mobile)

When a host tries to request a payout by selecting a payout method the dropdown box does not work. A single mouse click doesn’t drop the menu, you have to click and hold, then release on the desired method.

Is it possible to fix the dropdown box so you only click once to see the options?

Extra details

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Hi,

We checked this issue from our side, and it seems okay. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users.

P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.

Ok thanks, haven’t been able to rectify the issue from my end.

Would it be possible to remove the payout method dropdown box as we will only have one method available being bank transfer. Otherwise can we just have it default to bank transfer so hosts don’t need to select an option?

Thanks!

Hi,

Unfortunately, there’s no such feature, it would require a custom implementation. If customizations are required for your site, please try customizing it using the collection of code snippets https://gist.github.com/search?q=user%3Ahivepress and other developer resources, or consider hiring someone for custom work https://fvrr.co/32e7LvY

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