# Show Map not working

**URL:** <https://community.hivepress.io/t/show-map-not-working/7038>\
**Category:** Geolocation\
**Tags:** geolocation\
**Created:** [August 16, 2023, 3:28pm UTC](https://community.hivepress.io/t/show-map-not-working/7038 "2023-08-16T15:28:41Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![shimazakinori](https://community.hivepress.io/user_avatar/community.hivepress.io/shimazakinori/32/6329_2.png) [@shimazakinori](https://community.hivepress.io/u/shimazakinori)\
**Post date:** [August 16, 2023, 3:28pm UTC](https://community.hivepress.io/t/show-map-not-working/7038/1 "2023-08-16T15:28:41Z")

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The map button in the toolbar is not doing anything. Can you spot the issue?

- I have implemented the Geolocation, but also I unset the geolocation from the search bar.

 ![Screenshot 2023-08-16 at 11.26.55 AM](https://community.hivepress.io/uploads/default/original/2X/e/eb5c591a5a8227da7f4de5542e48a8adabe5ef12.jpeg)

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**Author:** ![mykyta](https://community.hivepress.io/user_avatar/community.hivepress.io/mykyta/32/4372_2.png) [@mykyta](https://community.hivepress.io/u/mykyta)\
**Post date:** [August 17, 2023, 10:07am UTC](https://community.hivepress.io/t/show-map-not-working/7038/3 "2023-08-17T10:07:30Z")

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Hi,

Please try to click the “show map” button. On the screenshot provided, it wasn’t clicked.

Additionally, check the doc on setting up Geolocation: [How to set up Geolocation - HivePress Help Center](https://help.hivepress.io/article/120-how-to-set-up-geolocation)

Please also disable third-party plugins and customizations (if there are any). If you use a caching plugin, make sure that caching is disabled for logged-in users, and refresh the permalink structure: [How to refresh WordPress permalinks - HivePress Help Center](https://help.hivepress.io/article/165-how-to-refresh-wordpress-permalinks)

Hope it helps.

P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.

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<div class="post-metadata">

**Author:** ![shimazakinori](https://community.hivepress.io/user_avatar/community.hivepress.io/shimazakinori/32/6329_2.png) [@shimazakinori](https://community.hivepress.io/u/shimazakinori)\
**Post date:** [August 17, 2023, 4:05pm UTC](https://community.hivepress.io/t/show-map-not-working/7038/4 "2023-08-17T16:05:37Z")

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Hi,

In the following image you will find the show map clicked and nothing happening.

I do not use a coaching plugin, I see that there is a default caching wp provides.

Any other ideas?

 ![Screenshot 2023-08-17 at 12.03.41 PM](https://community.hivepress.io/uploads/default/original/2X/1/19b869829512283f043cdf854447237c5ae1b427.jpeg)

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**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [August 18, 2023, 5:32am UTC](https://community.hivepress.io/t/show-map-not-working/7038/5 "2023-08-18T05:32:17Z")

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Hi,

Please send temporary WP access to [support@hivepress.io](mailto:support@hivepress.io) with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin [Temporary Login Without Password – WordPress plugin | WordPress.org](https://wordpress.org/plugins/temporary-login-without-password).

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<div class="post-metadata">

**Author:** ![shimazakinori](https://community.hivepress.io/user_avatar/community.hivepress.io/shimazakinori/32/6329_2.png) [@shimazakinori](https://community.hivepress.io/u/shimazakinori)\
**Post date:** [August 20, 2023, 2:09pm UTC](https://community.hivepress.io/t/show-map-not-working/7038/6 "2023-08-20T14:09:12Z")

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Hi thank you for your help, I just sent you credentials through email. Please let me know your findings.

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<div class="post-metadata">

**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [August 28, 2023, 9:46am UTC](https://community.hivepress.io/t/show-map-not-working/7038/7 "2023-08-28T09:46:16Z")

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Hi,

Sorry for the delay. We checked this issue, and it seems to be caused by a template that was overwritten in HivePress \> Templates. Please try deleting the previous template and creating a new one and see if everything works correctly.

​I hope this is helpful to you.

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<div class="post-metadata">

**Author:** ![shimazakinori](https://community.hivepress.io/user_avatar/community.hivepress.io/shimazakinori/32/6329_2.png) [@shimazakinori](https://community.hivepress.io/u/shimazakinori)\
**Post date:** [August 29, 2023, 7:28pm UTC](https://community.hivepress.io/t/show-map-not-working/7038/8 "2023-08-29T19:28:40Z")

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> [@andrii](#):
>
> correctly

Hi Andrii thanks so much I just realized there is a block called “map“ that I was missing, it works great. Thank you for checking in.

Quick question. Is there a way to customize how the name of listings are displayed in the map? Thank you.

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<div class="post-metadata">

**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [August 30, 2023, 8:19am UTC](https://community.hivepress.io/t/show-map-not-working/7038/9 "2023-08-30T08:19:34Z")

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Hi,

Unfortunately, there’s no such feature; it would require a custom implementation. If customizations are required for your site, please try customizing it using the collection of code snippets [Search · user:hivepress · GitHub](https://gist.github.com/search?q=user%3Ahivepress) and other developer resources, or consider hiring someone for custom work [https://fvrr.co/32e7LvY](https://fvrr.co/32e7LvY)

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<div class="post-metadata">

**Author:** ![shimazakinori](https://community.hivepress.io/user_avatar/community.hivepress.io/shimazakinori/32/6329_2.png) [@shimazakinori](https://community.hivepress.io/u/shimazakinori)\
**Post date:** [September 1, 2023, 2:52pm UTC](https://community.hivepress.io/t/show-map-not-working/7038/10 "2023-09-01T14:52:20Z")

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> [@andrii](#):
>
> Unfortunately, there’s no such feature; it would require a custom implementation. If customizations are required for your site, please try customizing it using the collection of code snippets [Search · user:hivepress · GitHub](https://gist.github.com/search?q=user%3Ahivepress) and other developer resources, or consider hiring someone for custom work [https://fvrr.co/32e7LvY](https://fvrr.co/32e7LvY)

Hi Andrei, I went in the snippets collection and only I could find related to map is the order in which is echoed in the listings search.

Is this the same template file for modifying how the string is formatted?

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<div class="post-metadata">

**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [September 4, 2023, 8:39am UTC](https://community.hivepress.io/t/show-map-not-working/7038/11 "2023-09-04T08:39:54Z")

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Hi,

If you do not find the snippet you need or a similar one, then a detailed review and custom implementation are required. If you’re familiar with coding, I recommend checking out these links:

- [Getting started - Developer Docs](https://docs.hivepress.io/developer-docs/)
- [How to customize emails - HivePress Help Center](https://help.hivepress.io/article/125-how-to-customize-emails)

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<div class="post-metadata">

**Author:** ![shimazakinori](https://community.hivepress.io/user_avatar/community.hivepress.io/shimazakinori/32/6329_2.png) [@shimazakinori](https://community.hivepress.io/u/shimazakinori)\
**Post date:** [September 4, 2023, 9:12pm UTC](https://community.hivepress.io/t/show-map-not-working/7038/12 "2023-09-04T21:12:41Z")

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thank you for those resources reference Andrii 👍

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<div class="post-metadata">

**Author:** ![system](https://community.hivepress.io/user_avatar/community.hivepress.io/system/32/13990_2.png) [@system](https://community.hivepress.io/u/system)\
**Post date:** [October 4, 2023, 9:12pm UTC](https://community.hivepress.io/t/show-map-not-working/7038/13 "2023-10-04T21:12:42Z")

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