We are testing automatic payouts after a booking date has passed and seeing the transfer occur 24 hours after booking end date. Is there a way to specify the transfer amount when this automated process runs so the entirety of the paid amount is not transferred to the host?
Example:
Booking made for $118.65 on 11/25/2022
Booking end date passes and is not cancelled: 11/26/2022
Transfer amount is $100.00 to host on 11/26/2022 not $118.65
Hi,
Yes, the automatic payout is triggered within 24 hours after a confirmed booking ends, but it should send the vendor’s share only (without the commission fee). Please make sure that this booking was made after you set the commission rate and/or fee in HivePress/Settings/Vendors/Selling.