# Statistics disconnecting from Google Analytics

**URL:** <https://community.hivepress.io/t/statistics-disconnecting-from-google-analytics/3611>\
**Category:** Statistics\
**Tags:** statistics\
**Created:** [December 30, 2022, 8:18pm UTC](https://community.hivepress.io/t/statistics-disconnecting-from-google-analytics/3611 "2022-12-30T20:18:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wes.archibald](https://community.hivepress.io/user_avatar/community.hivepress.io/wes.archibald/32/1503_2.png) [@wes.archibald](https://community.hivepress.io/u/wes.archibald)\
**Post date:** [December 30, 2022, 8:18pm UTC](https://community.hivepress.io/t/statistics-disconnecting-from-google-analytics/3611/1 "2022-12-30T20:18:26Z")

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I keep finding that my listing’s Statistics data is missing. Then I find that the Google Analytics permissions have been removed in the HivePress Integration Settings. So I have to delete the info, save, copy info back in, grant access and save again. Is there something that I am doing that would cause the integration to disconnect?

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**Author:** ![ihor](https://community.hivepress.io/user_avatar/community.hivepress.io/ihor/32/5_2.png) [@ihor](https://community.hivepress.io/u/ihor)\
**Post date:** [December 31, 2022, 1:19pm UTC](https://community.hivepress.io/t/statistics-disconnecting-from-google-analytics/3611/2 "2022-12-31T13:19:57Z")

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This may be related to caching or other URL-specific settings, if you granted a permission then the access token should be refreshed automatically once expired. Also, please make sure that you’re using UA (Universal Analytics) property, we don’t support GA4 properties yet.

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**Author:** ![system](https://community.hivepress.io/user_avatar/community.hivepress.io/system/32/13990_2.png) [@system](https://community.hivepress.io/u/system)\
**Post date:** [January 30, 2023, 1:20pm UTC](https://community.hivepress.io/t/statistics-disconnecting-from-google-analytics/3611/3 "2023-01-30T13:20:07Z")

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