Stripe Payment Integration Not Working — Missing Stripe Connect Section in HivePress Settings

[Ankur]

Hello HivePress Support Team,

I’m setting up the HivePress Marketplace with Stripe payments, but I’m facing an issue where the Stripe integration does not appear or function correctly.

Here’s a summary of the situation:

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Setup Details

• HivePress core and all required extensions (Marketplace, Requests, Messages, Reviews, etc.) are installed and active.

• WooCommerce and WooCommerce Stripe Gateway plugins are also installed and configured correctly.

• Stripe test mode is enabled in WooCommerce and works fine when I test normal WooCommerce products.

• HivePress and all extensions are updated to the latest versions.

• Theme: ExpertHive

[system]

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[kseniia]

Hi,

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[Ankur]

Okay, can you provide a solution for this?

[ChrisB]

Hi @Ankur,

If you’ve entered your Stripe key in the Integrations settings, and on the Payouts tab selected Stripe Connect as the payout system, the rest is set-up automatically.

Register as a new test user (with the above settings applied), and you should find that after completing their profile information, they’ll then be redirected to on-board with Stripe, before eventually being redirected back to the listing submission page if everything worked successfully.

If there’s an error message when you try and on-board with Stripe, it means you’ve not finished setting up your account on the Stripe side of things. (dashboard.stripe.com)

I hope this helps!

Cheers,
Chris