Sync Calendar Issue Cancelled Bookings Still Showing as Blocked in the Listing

Bug Reports
,
1

I have a system that integrates with Airbnb and different platforms. The booking from Airbnb is correctly blocking the relevant dates in our system. However, when the same reservation is canceled, the .ics file is updated and comes to our system, but the dates in the relevant reservation continue to appear as Blocked. This causes some confusion and inefficient use of available time slots, as these slots are technically blocked for new bookings after the original booking is canceled.

When a booking is cancelled, I expect it to free up the corresponding time slot. However, it seems like the slot stays in a ‘blocked’ state, preventing new reservations from being made during that time. This might give the impression that no time slots are available even when there could be.

Thanks a lot in advance @ihor

BEGIN:VCALENDAR
PRODID:-//channel.com//Channel Manager//EN
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:icalical
X-WR-TIMEZONE:Europe
X-WR-CALDESC:channel.com
X-MA-PROPERTY-ID:2789
X-MA-ROOM-LABEL:Exclusive apt
X-MA-ROOM-ID:10241
BEGIN:VEVENT
DTSTAMP:20230518T151724Z
UID:channel-2789-10241-20230522-20230531
DTSTART;VALUE=DATE:20230522
DTEND;VALUE=DATE:20230531
DESCRIPTION:
STATUS:CONFIRMED
SUMMARY:Blocked Date
DESCRIPTION:Channel Manager
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20230518T151724Z
UID:channel-2789-10241-20230601-20230604
DTSTART;VALUE=DATE:20230601
DTEND;VALUE=DATE:20230604
DESCRIPTION:
STATUS:CONFIRMED
SUMMARY:Blocked Date
DESCRIPTION:Channel Manager
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20230518T145332Z
UID:channel-2789-10241-20230901-20230903
DTSTART;VALUE=DATE:20230901
DTEND;VALUE=DATE:20230903
DESCRIPTION:
STATUS:CONFIRMED
SUMMARY:Blocked Date
DESCRIPTION:Channel Manager
END:VEVENT
END:VCALENDAR

This is how the ics file looks like on the other platform as an example

UID:channel-2789-10241-20230901-20230903

When this is canceled, the new ics file comes like this. However, the relevant reservation date 09.01.2023 - 09.03.2023 still appears as Blocked.

BEGIN:VCALENDAR
PRODID:-//channel.com//Channel Manager//EN
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:icalicalical
X-WR-TIMEZONE:Europe
X-WR-CALDESC:channel.com
X-MA-PROPERTY-ID:2789
X-MA-ROOM-LABEL:Exclusive apt
X-MA-ROOM-ID:10241
BEGIN:VEVENT
DTSTAMP:20230518T151724Z
UID:channel-2789-10241-20230522-20230531
DTSTART;VALUE=DATE:20230522
DTEND;VALUE=DATE:20230531
DESCRIPTION
STATUS:CONFIRMED
SUMMARY:Blocked Date
DESCRIPTION:Channel Manager
END:VEVENT
BEGIN:VEVENT
DTSTAMP:20230518T151724Z
UID:channel-2789-10241-20230601-20230604
DTSTART;VALUE=DATE:20230601
DTEND;VALUE=DATE:20230604
DESCRIPTION
STATUS:CONFIRMED
SUMMARY:Blocked Date
DESCRIPTION:Channel Manager
END:VEVENT
END:VCALENDAR
5

@ihor Did you have a chance to examine it?

6

Thank you for waiting. Thanks for reporting this. The bug is confirmed. We will fix it as soon as possible, but we will try to provide a temporary solution if it is possible after detailed testing

1 Like
7

I would be very grateful if you could provide a temporary solution. Thank you for your attention.

9

Any progress ?

11

Thank you for waiting. Unfortunately, there is no possibility of providing a temporary solution. But the bug is in the bug tracker, and we will fix it as soon as possible

12

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.