The user's request for refund is not sent to the admin

I’m testing my site and came across the refund request. When a user purchases a product he can request a refund, but when he confirms the form the request on WordPress is not sent anywhere.
Where should i see the refound request in wordpress?


Please note that we do not have such an address, but only a Dispute form, and after filling it out, an email is sent to the administrator.

​I hope this is helpful to you.

Hi andrii,
hen we submit the form it says that our request is send to the admin but none email has arrived. I don’t know if I have to set somethings. What shall i do?


Please make sure you set up emails correctly, you can check this doc How to set up emails - HivePress Help Center.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.