Translated phrases displayed in original language on front-end

General HivePress
1

Hi!

I’m facing such a problem with JobHive that some of phrases translated with LocoTranslate are still displayed in original language on the front-end. What may cause this and how to solve it?

Here are some screenshots

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Thanks

2

Hi,

Your request is related to a premium product. Please add the license key to the account settings to access forums for your purchased products and get the Premium Support badge on your profile. If the support for your purchase has expired, please consider renewing it for assistance: Renew Support | HivePress

3

Hi, Andrii

I followed your recommendations and updated license key in my profile. Should I post this issue in JobHive forum to get help with translations?

5

Hi,

No, you don’t need to create a new topic. Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, make sure that you have followed all the recommendations described in this documentation: How to change any static text - HivePress Help Center

​I hope this is helpful to you.

6

Thanks for advices, but unfortunately it didn’t work. I noticed that when I changed some text of HivePress plugin with LocoTranslate it updates on the frontend, but same thing with JobHive template doesn’t work. Looks like it can’t “see” translation file, though this file is available in LocoTranslate.

7

Hi,

Please send temporary WP access to support@hivepress.io with details for reproducing this issue, and we’ll check it (please send only the link, without login and password). You can create a temporary access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org.

1 Like
8

Hi,

It was an issue on the Loco Translate part. We updated the plugin to the latest version, and now everything seems to be working correctly. Please check your site.

9

Thank you so much!

I didn’t expect the issue could be that obvious:)

1 Like
10

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