Unable to delete images on mobile device

Bug Reports
#1

Hello,

Hope you are doing well.

I have experienced an issue with deleting an uploaded photo from the listing while editing, the small x icon is not working on actual mobile devices but when I try to delete a photo on pc it works fine.

Steps to reproduce

try to edit a listing and delete a photo using an actual mobile.

Actual result

Unable to delete a photo on mobile devices.

Expected result

being able to delete a photo while using a mobile device.

Hope my explanation is clear.

Thank you in advance.

#2

Please send more details about this issue, e.g. which device & mobile OS you used (iOS or Android), or any other details that may help detect it (e.g. please check if this issue persists on the demo site).

#3

The issue persists on the demo site while using Samsung Note 20 ultra 5G.

The issue does not persist while using iPad or iPhone, I also tried to replicate the issue while using Huawei P30 Pro and it worked without any issues.

Thank you.

#6

Please let me know if there’s a specific Android version, which browser you used to reproduce this issue (e.g. Chrome, Firefox, Android default browser…).

#7

Android 12
I used Chrome

#11

Thanks for the details, we added this to the bug tracker so this issue will be fixed as soon as possible.

#12

hello .i do have the same problem

#16

Please let me know if you used the same Android version/browser, if not please send the details - this would help to reproduce and debug this issue further.

#17

Hello
I am also having the same problem image is not being deleted the cross button is not working while clicking (not clickable).
browser : chrome
mobile : android
Pls give any solution to this
Thanks

#22

Thank you for reporting this. We will test it and come back with updates about this issue

#25

If possible please send a link to your site that may help to detect or reproduce this issue

Or please send temporary WP access via email to support@hivepress.io with a link to this topic and any extra details that may help detect this issue, and we’ll check it. You can send a temporary admin access link using this plugin Temporary Login Without Password – WordPress plugin | WordPress.org