Hey I have no idea. I have just checked my website and its not looking where I left it at. I had a very good looking website with amazing ui. I think because of the hivepress update. All css is gone and it just made my website look ugly. I spent 3 months working on it. All my hardwork has been wasted. Kindly do something.
Hi,
If you added custom code not using this document How to add custom code snippets - HivePress Help Center, but, for example, directly to the theme files, then the only way out is to use a backup, since each update from our side overwrites all internal files.
I added css with Additional CSS option. However I did create a backup file for this but those are not working as I try to restore. Can you tell me where the Additional CSS can be found in the files so that way I can copy and paste it again.
Hi,
Please note that Additional CSS cannot be overwritten when updating a theme or plugin, as it is stored in the database, not in the theme files, and updating only overwrites the plugin or theme files directly in the folders. But if you added it through the theme files, you can only restore it if you had a backup with this CSS, so you can simply add it to Additional CSS. Also, if you are sure that the CSS was in Additional CSS, then only custom code or a third-party plugin could delete this data. That’s why we always recommend storing custom code in a child theme or in snippets.
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