What happens if the client does not show up for booking

[elkabirbilal]

what happens if the client or misses the booking he’ve done, like if vendor misses the booking he can dispute but what about the client missing?

[andrii]

Hi,

If you mean when the customer does not show up for the booking, the booking will still be completed and not refunded, so the vendor get their money.

[elkabirbilal]

Yeah but how much time it takes to be confirmed cause as i told you, vendor cannot complete the booking only deliver it so which action is taken or it is automatically when the slot booked is over??

[andrii]

Hi,

​Please send more details about this question, and we will do our best to help you.

[elkabirbilal]

Which details? if you read above is explained everything mate. It’s simple.

[andrii]

Hi,

Please describe the use case step by step (what changes are needed for auto-complete booking, which is currently taking place with an end date of +12 hours).

[elkabirbilal]

Mate autocomplete it should be linked to the ending hour of the slot right?

[elkabirbilal]

Tell me where to find autocomplete on the source code to adjust it with the slots

[ihor]

The autocomplete action is scheduled on line 1564 in hivepress-bookings/includes/components/class-booking.php:

hivepress()->scheduler->add_action( 'hivepress/v1/models/booking/complete', [ $booking->get_id() ], $booking->get_end_time() + DAY_IN_SECONDS / 2 );

But as far as I know it’s not possible to adjust this without changing the source code directly, you can check if Action Scheduler (the scheduler plugin we’re using) has any API hooks for this.

[elkabirbilal]

Sure, thanks ihor.