When users log in they do not see themeselves logged in

[gabriel.moya]

When users log in they are taken to the homepage but they have to refresh to see their username on the menu

Steps to reproduce

When the completes the login form twith username and password, they are taken to the home page but the button to login does not update itself showing that the user actually logged in. A user has to refresh the homepage to see their username instead of the access button on the menu.
Step 1:
Get to the home page and see the menu. Checkout the “Acceder” option which wil open up the login form.

Step 2: Complete the login Form:

Actual result

Step 3: The website loads again on the home page but the “Acceder” button has not changed, as a matter of fact the login form will open up again if said button is clicked.

Step4: Refresh the site in order to actually see your username on the menu

Expected result

The user should see their username on the menu as soon as they complete the login form, if not, they will think there is an issue with the platform and leave.

Extra details

segguro.co is my site.

We really do appreciate your help.

[gabriel.moya]

PS: This happens in both Chrome and Edge

[andrii]

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users. Also, check if there is a JS error in the console when loading this page.

[gabriel.moya]

Hello Andrii,

You were right. I disabled caching plugin and it worked.