# Why payment received failed status

**URL:** <https://community.hivepress.io/t/why-payment-received-failed-status/8575>\
**Category:** Marketplace\
**Tags:** marketplace\
**Created:** [December 2, 2023, 4:48pm UTC](https://community.hivepress.io/t/why-payment-received-failed-status/8575 "2023-12-02T16:48:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MF09](https://community.hivepress.io/user_avatar/community.hivepress.io/mf09/32/7439_2.png) [@MF09](https://community.hivepress.io/u/MF09)\
**Post date:** [December 2, 2023, 4:48pm UTC](https://community.hivepress.io/t/why-payment-received-failed-status/8575/1 "2023-12-02T16:48:07Z")

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Hello,

I receive sometimes some orders with “payment failed” status and don’t have more details.

Do you you where it comes from?

Thank you!

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**Author:** ![andrii](https://community.hivepress.io/user_avatar/community.hivepress.io/andrii/32/2951_2.png) [@andrii](https://community.hivepress.io/u/andrii)\
**Post date:** [December 4, 2023, 10:44am UTC](https://community.hivepress.io/t/why-payment-received-failed-status/8575/3 "2023-12-04T10:44:23Z")

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Hi,

Please provide more details regarding this issue (e.g., your actions step by step with screenshots, etc.). This will help us to reproduce and resolve the issue faster.

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**Author:** ![system](https://community.hivepress.io/user_avatar/community.hivepress.io/system/32/13990_2.png) [@system](https://community.hivepress.io/u/system)\
**Post date:** [January 3, 2024, 10:45am UTC](https://community.hivepress.io/t/why-payment-received-failed-status/8575/4 "2024-01-03T10:45:07Z")

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