Wrong location selected

[sabine]

Hi,

customer tries to include the right link to his location in the listing but there is always a wrong location.

The right place is Orada, Portugal, with the link https://maps.app.goo.gl/P9Hoz5YjmKF4mGa38?g_st=isi, Google Maps shows the right place but it is not possible to include the right location in geolocation.

Please find screenshots attached.

Best regards,
Sabine

[andrii]

Hi,

​Please send more details about the issue, and we will do our best to help you.

[sabine]

Hi,

what else do you need?

The “right” Orada, Portugal is not included when we enter it in location. When we enter it directly in Google Maps: Orada, Portugal, then the right place appears.

There are more locations to choose in Google Maps directly than in Geolocation.

Best regards,
Sabine

[andrii]

Hi,

Sorry for the confusion.

If you are using MapBox, then try to connect to Google Maps because we can’t fix it from our side because we receive data through the API from MapBox or Google Maps.

[sabine]

Hi,
thank you. I tried with both and it did not work.

[andrii]

Hi,

Unfortunately, we won’t be able to fix this because we receive data via the API from MapBox or Google Maps; it’s an issue on their part.