2 questions about email

Editing hivepress/emails I see that there messages that are sent to User and messages that are sent to Vendor for example: the event Message Received send email to User but testing I see that my Vendor account received the email.

Another example: the event “Listing Approved” send email to Vendor.

1-What is the difference between User and Vendor?

2- What event is for Listing Submitted? “A new listing “%listing_title%” has been submitted, click on the following link to view it: %listing_url%”

Hi,

The emails you mentioned are not customizable in HivePress/Emails yet because these are admin-specific emails, usually admins don’t care about formatting of these emails and their subject/text can still be customized via Loco plugin.

  1. By default, vendors are users with at least 1 approved listings, these users get a vendor profile in WordPress/Vendors.

  2. This event occurs if the listing is added via the front-end form (via the Add Listing button).

sorry, which event on event’s list inside hivepress/imails is related to this email:

““A new listing “%listing_title%” has been submitted, click on the following link to view it: %listing_url%”

Listing Approved?

There’s no such event in HivePress/Emails customizer, since it’s the admin-only email, regular users and vendors don’t get it. If you want to customize its text please try using Loco Translate plugin for this, it’s the easiest way.