A white screen is displayed when the site is loading

Hi,
I am receiving white screen of death occasionally and for long time even days. I increased php memory then it resolved for few days but again now.

Hi,

Please disable third-party plugins and customizations (if there are any) and check if this issue persists. If you use a caching plugin, make sure that caching is disabled for logged-in users.

I disabled all 3rd party plugins but same problem, same issue occurred 2 to 3 times before in around last 6 months, I tried to disable plugins but unsuccessful, I increased initial PHP memory then website ran few time but again same problem.
I am thinking now to remove Hivepress…
My website facing WSOD around daily for 1 to 3 hours…

Hi,

Please note that there are no such issues on our end, and other users have not reported this issue. If the previous recommendations didn’t help, I recommend contacting your hosting provider, as there may be restrictions on their end.

Thanks for your response, I did it first but no success.

Hi,

I see. We recommend checking PHP logs, which should usually show more detailed information: How to configure WordPress error logs to identify and resolve problems - HivePress Help Center