Hi, I’ve read all previous posts regarding the reminder emails as this is something I want to implement into my website. I followed the instructions given on a previous post - Tools> scheduled actions. But, I can’t find any option which shows scheduled actions when selecting tools. Can someone help? Am I missing something?
Hi,
If you mean creating a new email event, there is no such feature, it will require a custom implementation. Please check this topic: Adding a new email event
I hope this is helpful to you.
Thanks Andrii, does this also apply to saved searches? When I implemented the theme I assumed that the function was built in to send an email to a subscriber of a saved search whenever a new listing matching their parameters was added…
Having created my own saved search, I’ve never been notified of any matching listings even though they matched the saved search I created.
I’m sorry for the delay.
Please send more details about the reminder emails, do you mean reminders about the listing expiration, or some other events? If you mean Search Alerts, then these emails should be sent automatically if there’s a new listing matching the search criteria. If the emails are not delivered please make sure that the outgoing emails are set up on your site How to set up emails - HivePress Help Center
If you mean adding completely new events to trigger emails, this would require a custom implementation since these events are defined in the code.
Hi Ihor, thanks for your reply. I had initially been referring to email triggers but I understand now that this would require custom implementation.
The Search Alerts emails are not working for me in either case. I have SMTP running with Gmail but I don’t receive any emails to say a new listing has been added. I set up multiple search alerts and added new listings over the weekend but I never once receive an email notification.
Am I missing something?
Hi,
This depends on the search criteria saved in the search alerts. Once a new listing is added matching these criteria, a recurring action that checks new listing once an hour will detect this new listing, and notify the search alert user about this, sending an email.
If you are sure that you have set up your emails correctly and configured the alert as shown in this screencast: https://www.youtube.com/watch?v=nOG3bW5_eXo
Also, if the previous recommendations didn’t help, please check in WP Dashboard > Tools > Scheduled Actions if you don’t have any such actions in the failed tab.
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