Thanks, we’ll consider adding this feature. Currently it’s only possible to refund the order if you allow front-end refunds in HivePress/Settings/Orders.
My test customers have pointed this out as a missed issue. With an influencer marketing platform, some influencers have long term agreements with brands that prevent them from working with conflicting products. A refund only works but offers poor user experience to the buyer. An accept or deny (with explanation) option offers an improved experience. Just a thought, thanks for considering.
Thanks, we’ll try to implement this. Currently it’s not possible with listings, but requests may be a workaround since influencers agree by making an offer first.