Are Messages only Available to Registered/Logged in Members?

[debsgoogle]

I have enabled messages on my website. Am I right to assume that messages are only accessible to people that have a paid listing or membership.

If it isn’t is there a way that we can restrict messaging only to people that have logged in?

It’s difficult for me to test this at the moment as we are behind a website coming soon page which is only accessible to people that are logged in.

Many thanks in advance.

[andrii]

Hi,

Messages are available to all users who have registered or logged in. You can restrict the Messages by using the Memberships - Charge users for viewing listings | HivePress Extensions

​I hope this is helpful to you.

P.S. If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.

[debsgoogle]

Thanks for the quick reply. If we created a free membership so people could post, could the messages be restricted for the free membership only?

[andrii]

Hi,

Yes, please check these docs: How to add membership plans - HivePress Help Center, How to set membership restrictions - HivePress Help Center

[debsgoogle]

Aha found where to check the accept messages box. Thank you

The restrictions bit isn’t that straightforward. From what I understand the free membership gets redirected to the pricing page. Is that correct?

Also I don’t get the restrictions under Settings > membership > restrictions

[andrii]

Hi,

If you purchased a theme or extension, please enter the license key in the forum profile settings, this will enable the Premium Support badge and ensure a 24-hour turnaround time.