Asking for license key but I already provided that from my lifetime license purchase

General HivePress
1

Hello,
I received a notification in my Wordpress Dashboard saying the following:

“Please add the license keys for the installed premium HivePress themes and extensions. The following products without valid licenses are going to be disabled automatically: JobHive.”

I thought this was only paid for once, it says it is a lifetime license so I am not sure why it is telling me as if I need to purchase a new license. Please let me know what needs to be done as I do not want my job portal to be disabled. Please help!

Thank you for your time in advance.

3

Hi,

No, you do not need to buy a new license. Please navigate to HivePress > Settings > Integrations > HivePress Store > and enter your theme license key, then this note will disappear.

​I hope this is helpful to you.

4

Thank you, I was able to apply that license key and it is fine now. I am just wondering why it was no longer there and I needed to re-enter it (I entered that when I originally purchased the license). This happened one other time. Is this supposed to happen? Thank you for your help.

5

Hi,

There was an updated concerning license keys, so you had to re-enter it. Thank you for your patience.

6

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