Best way to block email in messages

General Messages
1

I have potential customers asking vendors messages on their listing, and they are sending their email addresses in the message and taking it completely off platform. How do I block emails in the message feature? screenshot-findhelp.socialmediaexaminer.com-2022.06.06-12_42_28 - FuseBase Capture

3

Please try using the Blocklist in HivePress/Settings/Messages, for example you can add the most popular email domain there, or disallow the @ character completely.

4

That worked for now. Any way to differentiate a message before purchase, and a message after purchase? I don’t mind if they exchange emails after purchase.

6

Sorry, there’s no option to disable the blocklist after the purchase, but there’s one for restricting messages to buyers only (the Message button will be hidden until the listing is purchased).

7

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8

Is there any code snippet to restrict user to share Email or Phone number in messages in order to restrict the vendor and user direct connection ?

9

Hi,

Please check the solution in this topic.