I have potential customers asking vendors messages on their listing, and they are sending their email addresses in the message and taking it completely off platform. How do I block emails in the message feature? screenshot-findhelp.socialmediaexaminer.com-2022.06.06-12_42_28 - Nimbus Capture
Please try using the Blocklist in HivePress/Settings/Messages, for example you can add the most popular email domain there, or disallow the @ character completely.
That worked for now. Any way to differentiate a message before purchase, and a message after purchase? I don’t mind if they exchange emails after purchase.
Sorry, there’s no option to disable the blocklist after the purchase, but there’s one for restricting messages to buyers only (the Message button will be hidden until the listing is purchased).
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